Junior Account Representative

Position Overview

The Junior Account Representative supports day-to-day customer and account activities while helping maintain accurate information and consistent communication. This is an entry-level opportunity for someone interested in developing skills in customer relations, account support, and business operations.

Key Responsibilities

• Assist with customer account inquiries and requests
• Maintain accurate customer and account information
• Communicate with customers regarding appointments, services, and follow-up items
• Follow up with customers to help resolve outstanding questions
• Coordinate information between customers and internal team members
• Maintain organized records and documentation
• Provide professional customer support throughout the account process

• Strong communication and interpersonal skills
• Organized and dependable work style
• Comfortable using computers and standard office software
• Ability to maintain accurate records
• Strong attention to detail
• Customer service or administrative experience is a plus
• Previous account experience is not required