Columbus
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Entry Level Customer Service Assistant
Description
Position Overview
We are seeking an Entry Level Customer Service Assistant to support daily customer communication and office operations. This role is ideal for someone looking to build experience in customer service and administrative support within a professional business environment.
Key Responsibilities
- Respond to customer inquiries by phone, email, and in person
- Assist with scheduling appointments and follow-up communication
- Maintain accurate customer records and documentation
- Provide general information regarding company services
- Support office staff with administrative and organizational tasks
- Help ensure a positive and professional customer experience
- Assist with general office communication and coordination
Minimum requirements
- Strong communication and interpersonal skills
- Professional and customer-focused attitude
- Basic computer knowledge, including email and data entry
- Strong organizational and multitasking abilities
- Ability to work effectively in a team environment
- Previous customer service experience is a plus but not required
